How Service Sustainably Ensures Machine Performance

Stable processes, short response times, and maximum machine availability are key requirements in glass processing. At glasstec 2026, LiSEC demonstrates how holistic Service addresses precisely these needs – from Remote Services and preventive maintenance to training and the LONGLiFE lifecycle program.
service
4 min read

Act proactively, produce reliably

In the last article, we showed how digital tools can significantly accelerate fault diagnosis. Today, we focus on the next decisive success factor: strong spare parts and service preparation.
service
4 min read

4 hidden levers for stable production and efficient service

Why does a production line run smoothly—or not? Four factors make the difference in day-to-day operations: digital support, proactive preparation, clear processes, and a skilled team. In our new blog series, we show how simple measures can reduce downtime and noticeably relieve pressure on your processes. The first part focuses on Digital Tools & Error Diagnostics—and why small clicks can have a big impact.
service
6 min read

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5 Hacks For Using the MyLiSEC Customer Portal

MyLiSEC is the LiSEC customer portal for service requests, communication and information. Are you already using the full functionality of the newly revised portal?
service
4 min read

Security solutions for machine PCs in the flat glass industry

In the production environment of the flat glass industry, machine PCs are exposed to increased security risks such as data loss and malware. With the solutions lis.backup and lis.protect, LiSEC offers reliable cloud-based services that enable both on-site and off-site backups and effectively protect machine PCs from malware. Read the blog post to find out how these solutions ensure a continuous production process and protect you from unexpected downtimes and costs.
service
5 min read