Stable processes, short response times, and maximum machine availability are key requirements in glass processing. At glasstec 2026, LiSEC demonstrates how holistic Service addresses precisely these needs – from Remote Services and preventive maintenance to training and the LONGLiFE lifecycle program.
SERVICE AS A LEVER FOR STABLE PRODUCTION
Production stability does not happen by chance – it is the result of structured Service concepts. At glasstec 2026, LiSEC presents a Service portfolio specifically designed to address typical operational challenges: avoiding unplanned downtime, reducing response times, and consistently utilizing existing machines efficiently.
At LiSEC, Service is not viewed in isolation but as an integral part of production. What matters is the combination of rapid support in the event of a fault, preventive measures, and the targeted development of operational know-how.
HOW THE LISEC SERVICE APPROACH WORKS
A key component is the LiSERV Remote Service contract. It enables a direct connection to the machine and thus ensures fast analysis and troubleshooting.
Core functions of LiSERV:
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Prioritized handling of Service requests
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Direct remote access to machines
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Fast fault analysis and resolution
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Reduced downtime
This approach is complemented by digital services that accelerate restart processes after faults. Automated backup solutions secure relevant production data and machine parameters, ensuring that systems can be quickly restored when needed.
Another focus is on preventive maintenance. Regular checks and structured maintenance plans help identify potential issues at an early stage and significantly reduce unplanned failures. This not only increases machine availability but also improves operational planning reliability.
In parallel, training offerings play a central role. Whether directly on site or at the LiSEC Training Center in Austria, hands-on training provides the necessary know-how to operate machines efficiently and detect deviations at an early stage.
Benefits of targeted training:
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More stable production processes
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Faster responsiveness in operations
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Reduced need for external Service
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Better utilization of existing machines
With the Performance Check, LiSEC also demonstrates how additional optimization potential can be unlocked – without new investments. By analyzing processes and parameters, existing lines can be operated more efficiently.
The portfolio is rounded off by programs such as LONGLiFE, which are specifically designed to extend the technical and economic lifetime of machines. This ensures consistently high performance over many years.
AVAILABILITY AND CONTACT
All services presented are part of the LiSEC Service portfolio and can be individually combined – tailored to the respective production environment. Meet our experts live from October 20–23, 2026 at the LiSEC booth, hall 17 / A64 in Düsseldorf.
Further information and personal consultation: 👉 https://www.lisec.com/about-lisec/contact
SummAry
A structured Service approach is a decisive factor in the actual performance of a machine. Anyone aiming to actively manage availability, efficiency, and lifespan will find a clear lever for sustainable production success in the combination of Remote Services, maintenance, training, and consulting.
